Documents and formalities
We prepare the necessary documents and handle communication with the Standesamt, Krankenkasse, Rentenversicherung and other authorities.
At a glance
Call us at any time — at night, at weekends and on public holidays.
What is included
We register the death with the Standesamt and help you obtain the Sterbeurkunde.
We obtain the permits required for burial or cremation.
We notify the health insurance fund, the pension insurance and other authorities — depending on the situation.
We help with notifying insurance companies, the employer and banks.
We prepare the documents required to transport the deceased abroad.
We help with translating documents issued outside Germany.
How it works
A doctor certifies the death and issues the medical death certificate.
You pass the documents to us, and we check that everything required is there.
We register the death and obtain the Sterbeurkunde.
We notify the Krankenkasse, Rentenversicherung and other authorities.
What to prepare
The exact list depends on the marital status of the deceased. We will tell you what is needed in your particular case.
Ask about the documentsFrequently asked questions
This depends on the marital status of the deceased. An identity document, a birth certificate, a marriage certificate or other documents on marital status may be needed. We will tell you which documents are required in your particular case.
The Sterbeurkunde is issued by the competent Standesamt once the death has been recorded in the Sterberegister. The documents required in the particular case must be submitted. We help you with the paperwork.
As a rule, the health insurance fund (Krankenkasse), the pension fund and other insurers. Which notifications are necessary depends on the situation of the deceased — we will help you prepare them.
The timeframe depends on the authorities and the scope of the formalities. We ensure that the necessary documents are ready in time for the funeral.
If you need help arranging a funeral, call us. We are available around the clock and will tell you what to do next.
We organise the farewell ceremony and the burial, taking family and religious traditions into account.
Learn moreWe help you choose the right type of burial, the urn or the coffin, and arrange the necessary procedures.
Learn moreWe arrange transport within Germany or to another country and prepare the required documents.
Learn more